22vet's Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection processes, 22vet ensures that your information will never be misused by third parties.
Introduction & Scope
This Privacy Policy ("Policy") is issued by the 22vet platform ("Platform", "we", "us") and applies to all users ("you", "your") of the website 22vet.lat. This Policy describes in detail how we collect, use, store, and protect your personal information.
22vet is a safe and reliable online entertainment platform for players in Bangladesh. Protecting your privacy is one of our top priorities. By using our services, you are considered to have accepted the terms of this Policy.
This Policy has been prepared in compliance with applicable laws and regulations in Bangladesh and is reviewed and updated on a regular basis. We will notify you through appropriate notice of any changes.
Types & Purposes of Data Collection
1 Information You Provide
During account registration and use, you provide the following information directly to us:
- Full name and date of birth
- Email address and mobile number
- Postal address
- National ID or passport details for identity verification
- Payment information: bKash, Nagad, Rocket, Upay or bank account details
- Messages and complaints sent via live chat or email
2 Automatically Collected Information
When you use the 22vet website, certain information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Page visits and session duration
- Click patterns and navigation history
- Cookie and local storage data
- Referral source (which link you came from)
3 Purposes of Data Collection
We use your information for the following legitimate purposes:
- Account creation and management, and identity verification
- Processing deposits, withdrawals, and ensuring transaction security
- Fraud prevention and maintaining a safe environment
- Providing customer support and resolving complaints
- Improving the platform and enhancing user experience
- Ensuring compliance with responsible gaming policies
- Assisting with compliance with applicable laws and regulations
Cookies & Tracking Technologies
4 Use of Cookies
The 22vet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.
We use the following types of cookies:
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to monitor website usage and improve services.
You can manage cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.
Data Sharing & Disclosure
5 When Information Is Shared
22vet does not sell or commercially rent your personal information. However, information may be shared in the following specific circumstances:
- Payment processing partners: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and authorized banks.
- Identity verification services: Necessary information may be shared with third-party verification providers for account validation and fraud prevention.
- Technology service providers: With selected partners for server management, cybersecurity, and technical support.
- Legal obligations: Information may be disclosed to authorities under a court order or applicable law.
- Corporate restructuring: Information may be transferred in the event of a business merger or acquisition — you will be notified in advance in such cases.
Contractual agreements with all third parties ensure that they handle your information in strict compliance with confidentiality policies.
6 International Data Transfers
In some cases, your information may be processed on servers located outside Bangladesh. In such cases, we ensure that:
- The receiving party complies with appropriate data protection measures.
- Technical and organizational security measures are maintained.
- Data is used only for the necessary purposes.
Data Security Measures
Encryption
SSL/TLS encryption is used for all data transmission, keeping all information between your browser and our servers secure.
Access Control
Following strict access control policies, only authorized staff may view your information for legitimate reasons.
Regular Audits
Our security systems are reviewed regularly and any vulnerabilities are addressed promptly.
7 Data Retention Period
Your personal information will be retained for as long as your account is active or as needed to provide services. Even after account closure, some information may be retained for the following reasons:
- Compliance with legal obligations (minimum 5 years)
- Dispute resolution and protection of legal claims
- Fraud prevention and security purposes
- Financial record keeping
After the required period, data is securely deleted or anonymized.
Your Rights & Controls
8 Your Data Rights
As a 22vet user, you have the following rights:
Right to access: You can find out at any time what information we hold about you.
Right to correction: You can request that inaccurate or incomplete information be corrected.
Right to deletion: Where there is no legal obligation, you can request that your data be deleted.
Right to restrict processing: In certain circumstances, you can restrict the processing of your information.
Right to data portability: You can receive your information in a structured format.
Right to object: You can object to your information being used for specific purposes.
Protection of Minors
9 Age Verification Policy
22vet strictly enforces a 21+ age policy. Use of our platform by anyone under the age of 21 is strictly prohibited. We do not knowingly collect any information from minors.
Age is verified at the time of account registration. If we become aware that a minor has used our platform, their account will be closed immediately and all collected information will be deleted.
If you believe a minor is accessing our platform, please notify our support team immediately.
Policy Changes & Contact
10 Policy Change Process
22vet reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:
- Publishing a notice on the website
- Sending a notification to your registered email
- Notifying you at the time of login
If you continue using the platform after changes are made, you will be considered to have accepted the new policy. The date shown at the top of the page indicates the date of the most recent update.
11 Contact Us
If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us: